I was designing a logo for a rather corporate, conservative company. Keeping that in mind, I kept things very safe and chose a “secure” deep blue which reflected the spirit of their financial business. I was told that the colour was not right. So I asked what they had in mind. I was informed that they wanted pink instead. After asking why they wanted to change to pink, reply was: “Because it is my favourite colour!”
You don’t need to go to art school to know that blue and yellow don’t go together.
One feature of the web app was an AJAX submit for a one-to-five star rating. The client requested a ‘busy’ animated GIF to appear during the submit. I added the graphic and set it so that it appeared with the click, and disappeared when the static image of the stars appeared.
The client tried it out on the test web site and immediately complained that he couldn’t see the animation. I told him it was because the update was happening so quickly. Instead of being pleased that the app was quick, he asked me to, “slow it down”.
So, I added a delay of 1.5 seconds on the server. The client was thrilled.
Our client was the resident internet marketing expert for a large internet based service. She was British and prided herself on a certain acuity that we in the States could obviously never aspire too.
One of her favorite things to point out was the chunky, unprofessional compression of our images. This went on for months. One day, we showed her designs for a microsite, lovingly rendered. And that complaint came back yet again. Finally, I asked her to go to her monitor settings. She did. “Is your monitor set to thousands of colors by any chance?” It was. My god. How many hours of our lives had we lost addressing her literally nonexistent issue?
Needless to say, once the Internet Expert changed her settings to the standard Millions of Colors, the quality of our comps jumped in her most considered estimation.
Can you move that logo up 1/63 of an inch?
I received a call from a prospective client yesterday. I knew it was going to be a long conversation when the first word out of her mouth were, “I’m not going to lie, I’m bipolar, but I’m taking medication so I should be able to get through this phone call.”
We had a client ask us to put double spaces after each period in a brochure we had designed for them, because they liked the way it looked.
Background: I was part of a team that shot and produced a promotional video to be used on a Web site.
Client: I like the video but I don’t like the bald man.
Me: I’m sorry?
Client: The bald man. By the window. He makes me uneasy. Can’t you just photoshop him out?
Me: Well, actually no, seeing as its a video presentation.
Client: But I’ve seen this done before!
Me: I don’t think we have room in our budget for CGI…
11:02 AM, at the beginning of a one-hour meeting.
Client: We need six emails coded. Can you have them by noon?
This is the discussion at the start of a client meeting:
“Before we begin, what’s your sign?”
“You know—when were you born? I like to know who I work with.”
“Oh, a Taurus…”
“Great! I see that in you. We can work together.”
Lets just say that was the only meeting we had.