Us: You’re out of your allotted website maintenance time for this month, so we’ll need to take care of these changes when the new month begins.
Client: Okay. When does the new month start? On the first?
Me: Once we decide on a theme, our designer will give you 6 options for you to choose from, and then you will receive two free “Refinements” on the option you chose.
Client: Only 6??? For $500, I thought you were going to give me, I don’t know…like 400 or 500 options.
Me: All of our logos are completely custom. Creating 500 custom logos would cost us over $40,000.
Client: WHAT? Isn’t there some sort of bulk discount? I mean, it’s the exact same logo.
We need to see this person’s face [points to person in photo with their back to a camera]. You need to turn the person around 180 degrees.
A client brought me a CD of files for updating his website. I popped it in my computer for us to review.
Client: “The files aren’t in the right order.”
Me: “They’re in alphabetical order now but we can sort them by date or file type too.”
Client: “No, they’re supposed to be in the order that I put them on the CD. Your computer is wrong.”
Those colors make my teeth hurt.
I really like it. The thing is, I showed it to my uncle, and he didn’t like it at all - he though the ‘1’ looked like an ‘i’. He was a bit drunk at the time. Do you think you could you change it?
Can we just start over? Like, I mean, I’ll just pay you for new stuff?