Our brief was toshorten down and re-edit some product advertisement videos that our client got
from another media company and weren’t too happy with. The clips were poorly
made and they had nothing to do with the product itself: it featured a horribly
rude, smug and singing man who threw insults at his subordinates and tried to
pass them off as “learning opportunities” or “jokes.”
we re-edited the videos as you asked us to. We shortened the two videos down
and combined them into one shorter and snappier version, with more focus on the
product and less on the jokes.
I told you I wanted two separate videos of the two products! You can’t even see
the product clearly in there.
was not what you told us at our last meeting, not to mention that you confirmed
the debrief we sent you, where we clearly stated all the details of the
are wrong, I never did that! I clearly said I wanted TWO videos.
we have a written confirmation that we should start working following the
you don’t. And you didn’t deliver them in time anyways. And I don’t want to waste my
valuable time by having a long discussion about this.
tried to call and email you for a meeting, but you didn’t reply for
Client looks very
angry and start going through his mail. After a while he asks us to forward the
email conversation again because he can’t find it. A couple of minutes later he
don’t see me confirming anything in here.
you sent us the videos and told us to get to work as soon as possible, in reply
to our debrief. Why would you do that and not say anything if you didn’t agree
with the debrief?
I told you to start but I didn’t confirm it! I don’t want to talk about this