My phone rings at 11:30pm.
Client: I can’t see the website! Can you put (my partner) on the phone?
Me: She’s in bed.
Client: That’s unacceptable. Can you get her up?
Me: Let me have a look at the site first.
I visit the website. I hit refresh. It all looks fine.
Me: I can see it just fine. Did you type in the domain name correctly?
Client: Yes, of course I did. I have an investor from overseas calling to see the site. This is unacceptable, the site should be working.
Me: I’m certain it is. I’m looking at it on another machine now.
Client: No, it’s not.
Me: Can you double-check the address?
Client: You think I don’t know my own web address?
Me: No, but it’s worth making sure –
Client: I’ll sue you if you don’t get the site working.
Me: Humor me and spell out the web address for me
Client: It’s fine.
Me: It’s also midnight. Mistakes happen.
Client: xxxxx.ai. See? Happy?
Me: Yes. It should be .au. Good night.