My company, based in Washington State, built a website
for a contractor whose business is located down in the San Francisco Bay Area.
The owner of the company, who is over 60 years old (god bless him), called me
yesterday and we had the following exchange:
Client: Hey, our website’s not working.
Me: Really? Here, let me see if I can pull it up
real quick… Huh. Seems to be working fine here. I can see it
Client: Well, we can’t see it here. It’s not
Me: Are you able to see other websites? Try
something like Facebook or CNN or something.
Client: Nope, I can’t get those to come up
Me: Okay, well that leads me to believe you’re
possibly having an internet outage down there.
Client: (perplexed) But how can it possibly be
working for you? How come your internet isn’t down up there in Washington?
Me: Because we’re on a whole different service
provider, in a different region than you.
Client: You mean the Internet isn’t just a big
‘thing’ that shuts down every once in a while?