Me: Here’s the new website wireframe. We wanted your approval before we transfer all your old content to the new site.
Client: I love it! You hit it spot on.
Me: Great! I’ll go ahead and start moving content.
A few days later…
Me: Hey, haven’t heard from you in a while. Do you have those log in credentials I asked for? We’re not able to log into your old site anymore and we need access to transfer the content over.
Client: I changed the passwords.
Me: What? Why?
Client: I hated the new site you designed and wanted to stay with the one I have now. I’d rather not continue work with you.
I dropped the project and moved on. A week later, I hear back from the client.
Client: Help! I tried moving my old content to the new site and everything is broken now!
Me: I thought you hated that site.
Client: I changed my mind. How much to move everything over?
Me: Does that include the designs you never paid me for?
Client: Well obviously, I’d prefer to pay less…