I was meeting with a Client, and he had a random question towards the end of our conversation. He had been working in his Administrative job for about 20 years.
Client: Oh, by the way, how do you e-mail a group of people? I’m trying to figure out how to do that for work.
Me: Um… have you tried copying and pasting their e-mail addresses into an e-mail?
Client: No, I’ll try that. That makes sense.
Me: Yeah, or you could Google how to e-mail a Group based on the e-mail that you’re using, such as Google or Outlook.
Client: OK, that’s helpful too.
Before you ask, yes, this happened THIS YEAR. He asked this question in 2020.