I was working on a 1-minute animated instructional video for an app. Project was on a time crunch and a budget, so I skipped the storyboard and went straight to the animatic.
Me: To save time, I made the assets I’d like to use in the final animation and put them in here. So if you like the aesthetic, I can just animate what’s here in the next phase.
Client: Looks dope! Yes!
They make a payment. We do a round or two of edits. I finish the video in time for their deadline. No complaints, until I call for the last payment.
Client: It looks the same as the storyboard.
Me: I explained at the time, we’re using those assets in the animation.
Client: But it’s not, like, an animation. It looks like PowerPoint. I could have done this.
Me: It most definitely isn’t. PowerPoint can’t do this stuff. But if you think it’s not good or effective, maybe we can…
Client: Listen, I think it’s good, and the message is perfect. And we’re going to use it.
Me: So, why are you choosing to not pay what you agreed to?
Client: It’s just not animated!
It’s animated. I guess they were expecting Disney?