I do IT consulting. Sometimes we have clients who just have a habit of clicking on anything shiny that catches their eye. When that happens we have to spend a lot of time cleaning up the damage. So we had a meeting with the client about this:
Client: This is all your fault.
Me: I beg your pardon?
Client: Yeah, you didn’t stop him from clicking on that email.
Me: Remember last winter, when you demanded that he be given admin rights and I advised against it, and you insisted? Remember how I wrote you an email saying that unqualified people having those rights is dangerous? Here is the email. Do you remember?
Client: Yeah but you should have stopped him.
Me: I should have stopped him???
Client: Yes, I blame you.
Me: I am confused. Do you think I should have stopped a grown man from clicking on an organ enlargement email from 8,000 miles away at 2:35 AM my time? Or do you think I should have stopped him from checking his email with admin rights like I said?
I got taken off the account when I got fed up and answered the phone and said “What happened, and how is it my fault?”
Life is better when I stop expecting people to be reasonable.