I had to design a book for the history of an African American church in my area. The job was a nightmare. It was pieced together from pdfs, word doc files, spread sheets and terrible scans. After 80 hours of work the bindery made an error and put the books in a black cover, not the requested navy blue. The client wanted a discount on the job because of the error to which I reported to my manager in front of the client “They want a discount just because they are black.” It’s probably the most embarrassed I have felt in my life.
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