A potential client came to me by referral from somebody I had previously worked with. I spent weeks going back and forth with them, determining a good plan and direction for their project and what they needed, spending hours of spec work just to convince them to hire me. Eventually, they were on board:
Client: Send me an invoice for the deposit, I’m ready to go ahead!
I did right away, but they didn’t respond or pay.
A few days later I followed up:
Client: Sorry, I’m going another way. I found another designer who specializes in my industry and understands my business and what I need. I don’t have time to explain to you where I”m coming from.
They train dogs. Not exactly rocket science, but whatever.
I politely said, no probs, all the best, etc, then closed off the entire thing, but was still kind of mad that they strung me along for so long and then canceled the job on me without just telling me.
A couple of weeks later they send an email:
Client: So, turns out that the other lady is too busy to take on a new client. Are you still interested in taking me on?
Me: Oh darn. A bunch of new projects just came in this week, so I’m booked up for the next few months. All the best!