I work in Tech Support for a fairly large hosting/domain company on the phone. I was working with a customer on a billing issue he claimed he had and was pulling up his payment information and going over everything with him. From what I could see, there was no problem.
So after about fifteen minutes of us talking and going over it he gets angry out of the blue:
Client: Do you know who you’re talking to? I’ve already been on this call for an hour and I make $300 an hour to do consultation for companies that wouldn’t wipe their a** with you! I don’t have time for this you f***ing moron!
At which point he hung up on me. Which meant the next time he called he had to wait on hold through our queue again until he got an agent who would do the exact same thing as I did and get the exact same result (I know this because I added a note to the account about my results so the next guy doesn’t have to do anything).
Best part of it all, the issue he had was over an $11.20 commission check that wasn’t due until the end of the month. It’s the 28th right now, the check should go out tomorrow or the day after.