I work for an eCommerce web-to-print website. We offer an easy eCommerce platform with custom websites for clients.
We had one of our largest clients call in a panic. They had decided to dodge paying us for an hour’s worth of image editing work and do it themselves, even though they had no experience in coding.
They ended up deleting all the coding for their website’s first page and expected us to fix their mistake for free, also blaming us for their incompetence.
Their wanting to be cheap just ended up costing them double what they would have paid.
When asked why they didn’t just let us take care of their issue for them, they replied:
Client: We were trying to teach ourselves! It was a learning opportunity!
They learned a lesson, but maybe not the one they wanted.