I work for an
advertising website that advertises companies looking for franchisees. Clients
submit their content, I create a profile for the company, I send it to the
client for approval, they pay the fee and the profile goes live on the website.
This client had a
litany of complaints about their profile, including some of the details listed
on the profile sidebar and the size of their images etc. I did what I could but
they kept complaining.
Client: It’s been
3 weeks and we haven’t received any leads yet!
They haven’t paid yet,
so their profile wasn’t even live on the site yet. I’m still trying to think of
a polite way to explain this to them.