I work at a place that embroiders goods for corporations and resorts. Some designs are pre-set and used by multiple organizations; we just change a few details to make it work for the clients. Sometimes salespeople forget the limits the production end sets for the stitch files my department makes.
Me: I noticed you asked for extra text at the top of design X, and there’s no room for that on the goods that were ordered. We have a solution that we think your customer would like, though.
Client: Oh, no room at the top? Let’s move it to the bottom. I’m sure that will work better than your solution.
Because somehow a hat gets taller that way…