I set up an online form for an internal client to handle
inquiries about the training programs her department offers. Shortly before a
much-delayed (due to her alternate micromanaging and total neglect of the
project) launch, I received the following feedback:
Client: I was submitting a test on the form and
only one program can be selected. This needs to be fixed immediately!
Me: … Can you clarify? There is no selection
menu on the form, it was decided that the best option was a text answer field
because of the variety and specificity of programs.
Client: When I click the box, only one program
comes up! And when you select that program, it automatically populates the
Further troubleshooting determined that her browser was
presenting the text entry she had used for that field on previous tests of the
form as an Autofill option.