I own a photo lab and studio where we do a lot of restoration work of old and damaged photos. A client came in with a wedding photo of his parents shot sometime in the late 50s. It was in pretty bad shape and would take me a few hours to restore.
Me: To restore this with a new print will cost [X].
Client: Wow, that’s expensive. I don’t know if it’s worth it.
Me: Well, it’s up to you if the photo is important enough to have it restored.
Client: How about you restore it and I’ll decide what I’m willing to pay for it.
Me: Uhm, no. This is my price to restore it based on the amount of time I’ll spend on it. Also, I need payment in advance.
Normally I would wait until the job was done to collect payment, but at this point the red flags were too big to ignore.
Client: I’m not going to pay until I see if it’s worth the money, I know it’s all automatic on the computer so I shouldn’t have to pay much. I can just download an app or something that will do it, but I thought I would support a local business.
Me: Well, it isn’t automatic. I have to do everything by hand in Photoshop. In this case, I’ll need to rebuild parts of both faces. That’s not an easy fix. If you can find a program that can do what I do as well as I do it, let me know. Not only will I buy it, but I’ll pay you for finding it for me.
Client: (blank stare)
Me: Do you want to leave the print for me to restore? I can ring you up now.
He left without leaving the print. I never heard back from him but I assume he didn’t find a miracle app.