I was hired by a client to design a website for a new online t-shirt store. We determined that it would work out best for them if it was a WordPress site that they could update and manage themselves after launch. We planned to have candid non-posed looking photos taken of cute models wearing the shirts on different locations. Very classy and modern looking.
We chose a theme and I proceeded to set up the teaser splash page and customized the theme to their liking, all I needed now from them was the actual content: photos of the merchandise, descriptive copy and prices for the store section.
They kept promising that they would be getting me those materials soon, all they were waiting for was the samples to come back. Every month for 4 months I’d remind them that I was anxious to get their website completed (especially since they still owed me for the final half of my fees). I always got a different answer for why they didn’t have photos yet.
Months later, I ran into the client at the grocery store.
Me: So what is going on with your website? Are you ready to move forward?
Client: Ugh, I hate my website.
Me: Oh no, why?
Client: I can’t get it to do what I want to do. I’m ready to scrap it and start over?
Start over? We never really even started it, I thought to myself.
I didn’t even bother reminding her that there was no content on the site yet.
I checked the website when I got home. It turns out she had moved it to Wix and setup an ugly splash page and online store without even telling me! The t-shirt photography is just flat black shirts on a white background. Nothing at all like we discussed.
Guess I’m not getting the other half of my money.