I don’t like non-profits. I used to work for them. I worked for a couple churches then I worked for a local United Way (and if you think churches are bad, you should get me started about United Way). But this last non-profit client was the last straw.
I was doing a bunch of t-shirt designs for a fairly big non-profit. They would tell me the lettering or imagery they wanted and I would make it happen. For a while, this worked great; they wouldn’t question much and they’d pay their bills.
However, one day they shorted me on an invoice I’d sent.
Me: Hey, you didn’t pay the full amount I invoiced you. What’s up?
Client: Oh, we decided not to print one of the shirts you designed.
Me: But… you asked me to do the designs and I did them.
Client: Well, which design was it?
They didn’t even remember which designs they’d asked me for. So I found myself out of the money they invoiced me for.
Of course, I’d already completed three new designs that I needed to invoice them for, and now they’re just not talking to me. I’ve emailed, I’ve called, nothing. I even copied the president of the company in an email about the invoices and got zero response. I’m as nice as I can be with communication and pricing. I wish they’d do the same.
Thanks for giving me a space to vent a little.