I am setting up a 300dpi grayscale piece for a client. The logo on the printed copy needs to measure three inches. The customer emails me a black 320px PNG.
Me: I’m sorry, do you have a much larger copy of the logo that I can use?
The client sends me another 320px PNG, this time in RGB color.
Me: For best quality print, I need one that measures at least 900px wide.
Client: I just realized that I sent you the last hi-res image in color. Here’s the black hi-res.
The client attached another 320px image. This time it was a JPG.