a graphic designer for a print shop and I have one client who never does
anything on time. She is always coming in exactly when we close and staying for
at least an hour and never expects to pay more than $30. She nitpicks on color
and paper and never has her files prepared for print.
she calls me 30 minutes before the store closes.
Hi there! I’m driving towards you right now. I
emailed you some files can you print me seven posters and 100 post cards by the
time I get there in 30 minutes.
never takes into consideration I have about 40-50 projects in my workload at
the time. So now I have to drop everything I’m trying to finish before the end
of the day and rush to start setting up her files because they aren’t print
While I’m setting them up she calls me no
less than ten times to make changes on wording and layout on the flat jpgs she
Client: I don’t have a file for the
postcard so just put the top of the poster on the front and the bottom of
the poster on the back.
Client: I didn’t spell the name
right on the bottom can you change it?
Client: I sent two more documents
can you print two copies of each one and put them with my items?
When she arrives right at close, by some
MIRACLE I actually have gotten them done, albeit at the cost of creating a huge
backlog for the next day.
I love these posters! Can you laminate them?
Me: I’m sorry ma’am, the laminator
has been turned off.“
Come on! You can turn it back on.
I reluctantly turn on the laminator and
ask the bindery guy to prepare them. He’s half way through the first one when she exclaims
Client: Oh! I know you started
already but can you print seven more and laminated them together so they can be
By now my will is just broken. I print
the posters double sided and hand them to the binder guy, who has to trim them
again and start over.
45 minutes after close, she leaves
without even a thank you.