I paint murals but work part-time in a skate shop so that I can still turn down creative work that I don’t want to do. One of the other staff in the store left me a note about a customer who wanted a logo designed and had left their number. I don’t design logos so I didn’t follow up on it.
I phoned a customer who had special ordered some skateboard hardware. After discussing the hardware, this happened:
Client: Are you the artist?
Me: Yeah, probably.
Client: I have been trying to get hold of you for THREE MONTHS. I’ve left countless messages at the shop and they said they would leave you a note.
Me: What was it regarding?
Client: I need a logo designed.
Me: Right, I saw that note. It said to contact you if I was interestd, but I don’t really do logos so I wasn’t interested.
Client: I need a hand-drawn logo of a monkey…
Me: (interrupting) I’m sorry but I don’t design logos.
Client: Well if you LISTEN to what I WANT then you can tell me if you know anyone who can do it.
Because I was representing the shop I was polite and listened to the end. He was aggressive and condescending the whole time.
I said I would let him know if I thought of anyone. But I don’t think I dislike anyone enough to give them his phone number.