Client: Hi, I know your helpdesk shift ends at 6 PM but the CEO is having a meeting at 9 PM because of time difference, and we need your help.
Me: Sorry, but unfortunately we are only able to assist during work hours.
Client: Well, it’s urgent and this is a huge meeting with all the executives. You need to make a plan to assist him.
Me: What assistance is required anyway?
Client: Well, we’ve got all the details but we just need someone to physically dial the number on the phone.
Me: I don’t understand. It’s a normal telephone, right? Can’t the CEO just dial the number? I don’t understand why assistance is required.
Client: No, someone needs to be there to dial for him. He doesn’t dial.
I did what any sane person would do in this situation: whipped up a handy document called “HOW TO DIAL A TELEPHONE” and left work at 6 PM.
A blast from the past from the Clients From Hell archives!