Client: We have decided we want to call our new website ’_________.com’
Me: Unfortunately, the .com is already registered and in use. However, .net is available. That’s probably the best option unless you choose another name.
Client: Ah. Yeah, I don’t like the .net so much. I think I’ll just stick with the .com
Me: Sorry, I think you must have misunderstood, the .com is already owned by someone else. You need to pick another name.
Client: Thanks for the advice, we’ve decided we don’t like the .net so we’ll just go for the .com as originally planned. If you can register that for us ASAP and let us know once it’s done that’d be great.