Client: We gave you everything you needed, everything you asked for you, and you did nothing with it. We’re just wasting money on you.
Me: Look, you can fire us if you want. But you didn’t give us everything we needed despite repeated requests for those resources.
Client: Oh yeah? Name one thing you needed that we didn’t deliver. ONE THING!
Me: In an email we sent on the 16th of last month, titled, Things We Need From You for the Campaign Launch, we listed seven items that were absolutely necessary. You gave us half of number two and none of the rest.
Client: You can’t even take responsibility for your failings.