Client: I’ve been trying to email you all week.
Me: I’m sorry, I haven’t gotten anything. Would you mind forwarding the emails?
I receive forwards of a dozen increasingly desperate emails, all originally sent to the wrong address.
Me: I think I see the problem. All of these were sent to sara@(comanyname).com. We don’t have a Sara here. I’m Kate and my email is kate@(companyname).com, like you just forwarded those messages to.
Client: Yes, well, it should have known I meant you.
(I don’t know who or what “it” is.)