Client: I want it gold… like the gold in the glitter I have here.
Client: I just faxed you the glitter. Use that color of gold.
Me: When you fax something you know the recipient receives a black print out.
Client: Oh, I’ll just mail it to you then.
Me: That’s okay – I can make this text on your website gold without the glitter.
Client: No, I’ll feel better if you can see what I’m talking about.
A few days later I received an envelope full of glitter.