Client: I need a seven-foot banner for my business. Something classy.
Me: Great! Just send me your logo and text and I’ll can get started.
Client: Of course, I’ll send you everything you need. It should take you five minutes.
Before I could respond to tell him that wasn’t very likely, I received an email with one attachment – a cell phone picture of a screenshot of his old website with his old brand identity. As the image opened (it was a giant file despite the low quality), I received another email from him…
Client: Done yet? The printer needs the PDF, they close in a few minutes.