I work as a part-time bookkeeper/ general assistant at a real estate office. Part of my job requires me to format and send out a monthly newsletter that is more or less a stream-of-consciousness from my boss.
Client: I was thinking, it's such a hassle to download attachments. Instead of emailing a PDF of the newsletter just copy and paste the words into the body of the email.
Me: ...Okay. I can do that.
Client: Oh, and can you send it like I have it in Word?
Me: The original document is in alternating neon green and blue boldface comic sans. The website shows a readable black typeface that I think fits more with our look.
Client: I like the colors it makes the newsletter look spring-y.
I am, unfortunately, at the mercy of both my boss and my paycheck.