I work as a freelance translator. A new client needed his model invoice translated into another language.
Me: I see you’ve provided a non-editable PDF format of your invoice. Can you send me a version I can edit? It looks as if the original was created in Excel or Word– I can work with either format.
Client: Why do you need it?
Me: Well, if I work from this I will have to recreate the format from scratch, including cutting and pasting a low-res version of your logo. Having the original will help me produce a high-quality version for you.
His reply was an empty email with an attached Word file. In the document, the invoice was pasted as a JPEG.