I’m a freelance website developer that is currently working with a very nice older client, who unfortunately knows nothing about using a computer.
Client: Help! I’m trying to add an image to my updated About page, but the image won’t load. What should I do?
Me: Can you send me the image so I can take a look at it?
Client sends me a Word document.
Me: That’s a Word document, not an image. Are you trying to add one of these images in the document or do you want to add the document as a PDF?
Client: Oh, it won’t just convert the document to an image if I put it on the site?
I can't decide if this is more adorable or annoying.