After seven frustrated attempts to teach our client how to insert products in his virtual store (something easier than sending an e-mail, and he was no Informatic newbie), I patiently sat down with him and asked which point of the operation he was missing. He answered:
“But have you already tried to insert any product? Have you tried reading the instruction booklet I wrote for you?”
“Well, I’ll teach you one more time. But you should try doing this at home, patiently. It’s not any difficult – I’m sure you will nail it at first.”
Suddenly, the client revealed his true face,
“Hey, missy, what the Hell are you thinking? I am more intelligent than you, your boss and all the members of this company combined! I am more intelligent than Einstein and more talented than Tom Cruise! But what if I had suffered childhood traumas that prevent me from managing my virtual store? This wouldn’t make me less genius than I really am.”
Surreal, but believe me – I wouldn’t be that imaginative.