A former friend of mine had his arrogant father hire me as a web designer. He scheduled a meeting between me and his extremely erratic business partner.
His partner was over 20 minutes late, was all over the place, didn’t really understand anything about web design but threw all his random ideas at me without waiting for feedback. I waited patiently for him to finish speaking and gave him a quote – a quote that got higher the longer he spoke because this was a corporate site for a local bigwig and they were annoying the heck out of me, signalling what a tough job this was going to be.
I get a phone call later after our meeting from my friend’s dad.
Client: My partner said you were really unprofessional, you didn’t bring a pen and paper, you weren’t paying attention.
Me: I don’t need a pen and paper, I work from memory. I’m artsy.
Then, to prove it, I told him everything his partner requested verbatim.
He wasn’t impressed.
Client: I’m trying to offer you a job, but if this is how you do business…
Me: Your partner was 20 minutes late. He spoke at me for over twenty minutes without asking for input and then complained that I was being unprofessional.
Client: I’m trying to help you!
Me: Well I appreciate the thought but if that’s how you run your business, I’m afraid I’m going to have to politely decline.