A few weeks ago, we were sent a
product to film and highlight its key selling points, which we did.
Client: I have reviewed the
images and video you did for me, you got the product wrong! It’s not even the right
color! It should be white.
Me: The version you sent us
was black. Was that the wrong version?
Client: Yes that was a prototype. Change it. Also,
the control panel has moved. Try to incorporate that.
Me: Okay, can you send us
the correct product?
Client: No, this is your
problem. You got it wrong, you fix it.