A day before the deadline and following the contract-obligated number of revisions…
Me: Here is your proof copy with low-res images. Upon approval, we’ll provide a final high-resolution file.
Client: Looks great! Approved.
I sent the client the final high-resolution file I promised, expecting final payment in return.
Client: I don’t understand why you’re sending this to me. Didn’t we already approve this?
Client: Can we add a graph?
Me: So we’re not finalized? Okay, sure. What should the graph depict?
Client: Why the customer should choose us?
Me: Do you have any content to support the graph?
Client: No. My partner is on vacation. Approval is on hold until she returns to explain it to you.
She was coming back in three weeks. Hopefully with my final payment…