A client was on his fourth set of revisions this week. He insisted each ‘revision’ be completed from scratch. His last revision involved changing the font, as they were ‘all mixed up.’ He (once again) insisted I start from scratch in order to fix the problem.
Me: Can you try and show me where the faulty font is?
Client: They’re all over! Look at that!
He points to the number six.
Me: I’m very sorry, but what’s wrong with it?
Client: It’s a different font! It’s a different size! It’s right there, it hangs lower than the other numbers!
Me: Ah, no, that’s how Georgia is, some characters fall under the centre line. I can assure you, it’s the same font and size –
Client: Why did you use this f**king font?!
Me: Because it was the font you chose.
Client: I don’t think I did.
Me: "I want George font… don’t make me repeat myself.. I don’t care about the kernling, it looks right to me.“
Client: Don’t take that f**king attitude to me! What are you trying to say!?
Me: Nothing, that’s what you said before the first set of revisions. I have your email in front of me.
Client: Clearly, I wanted the George font then.
My business partner fired him the next day.