A client told me she couldn’t access the information I had saved to her flash drive. The client insisted I come to her office with a new flash drive and the file. After arriving at her office, I decided to try her flash drive first. After plugging the flash drive into her computer, the file opened right away.
Client: I tried literally everything.
Me: It looks like it works fine when I plug it in.
Client: You were supposed to plug it into the computer? I thought it was wireless.