A client texts me on a Sunday that also happens to be Father’s Day. She says she has a change to a file that we released to the printer earlier in the week.
Me: It’s probably quickest if you ask the printer to change the file on press.
Client: No, I want you to make the change at the agency and send it to the printer again.
Me: It’s Father’s Day, and it’s not like I have to call in one or two people. I’d have to call in a whole team. We’re not working today, and it’s not like it would be cost-efficient for you to do it that way.
Client: I don’t care. I want you to do it.
Me: I’m sorry, it’s the middle of the day on a Sunday, it’s Father’s Day, and it’s unlikely that I’ll even be able to get in touch with everyone. I don’t understand why you can’t just have the printer make the change to the file on press.
Client: The printer isn’t open today!
Me: Neither are we.