A client required a single image for the front page of a new website but was indecisive and asked me to chose one. They couldn’t work out how to send a few it via email, so they offered to post the file onto a DVD disc instead.
Me: I’ve just received your package. I’m a little confused – you’ve sent me 17 DVDs and they all appear to have your PC backups on them.
Client: Oh yes, good to hear they arrived safely! Just choose an image that you think is best for the design.
Me: None of the discs are labelled and they all appear to be complete backups of your computer – some dating back several years. To make things easier, could you let me know in the folder the images are kept?
Client: OK, but you’ve finished the webpage now, so you have time?
Me: Not enough time to go through all of these DVDs. Look, sorry if I wasn’t clear. I don’t know where to look because none of the discs are labelled and they each contain your entire computer backup.
Client: Well I’m not technical but even I can find them if I google them!