A client contracted me to build his business website. This phone call happened six months after they had approved the design. The issue at hand was that, despite multiple reminders, they never sent me the copy they were obligated to provide. In addition, I only ever spoke to the businesses’ secretary, and never the person in charge.
Me: Hi, I just wanted to follow up on the status of your website.
Client: We actually just signed with another firm to do our website.
Me: You do know that you gave us a $1,200 non-refundable initial payment for the site, right? Are you sure you don’t want us to finish the job?
Client: My boss was disappointed when you asked us for the copy for the site. He said he didn’t pay you so that he would have to write the text himself.
Me: How am I supposed to know what to write on your site? I don’t know anything about your business and what you offer (not to mention that the contract explicitly states that the client must provide the copy)…
Client: My boss said he will be speaking with his lawyer about suing you.
I never heard from the lawyer.