I was waiting in a Zoom lobby for a meeting with a client. Five minutes past our scheduled time I got a message:
Client: Sorry! I’m just running a little late. I’ll just be two minutes.
Me: No problem! I get it. When you’re ready.
Ten minutes later:
Client: Sorry! Sorry. Just a minute.
Another fifteen minutes:
Client: Gosh, sorry, this meeting is taking so long to wrap up. Two minutes!
Half an hour later:
Client: Ahh! Sorry. Five minutes.
Literally an hour and 43 minutes past our meeting time:
Client: Done! Are you still there?
Aren’t they going to be surprised when I charge them an hour and three quarters for that.