I was tasked with adding links to a clients’ eBlast newsletter.
Client: My assistant Linda sent the email back to me, the link isn’t working and we really need to get this message out!
Me: What happened? As long as she didn’t edit that part of the letter it should be fine. Send it back to me and I’ll check it.
Client: The only thing I see that’s different is the president’s signature was added. But, the link definitely doesn’t work.
I get the email and immediately see the problem. The entire letter is now an image! Linda had to have copied the message body into a Word document so she could print it out and get the president’s signature. She then scanned the signed letter and inserted it into an email as a picture. The text that was supposed to be linked still appeared in underlined blue but was no longer clickable.