Client: I received my desktop from the company but when my son was here to help me put it together he said there was a part missing so it won’t turn on.
Me: Was it the power cord?
Client: You’re going to have to be less technically with me; I have no idea what that is.
Me: The cord that plugs into your power outlet…
Client: Look, I’m not a “computer wizard” like you. I don’t know what you’re talking about.
Me: Okay, it’s the same type of cord that would be attached to a lamp that you plug into the wall so that it comes on. Is there one of those coming out of the computer and into the wall?
Client: This is getting nowhere. Can I speak to your supervisor?