I’m an email manager. Basically, I load emails into our email software for clients. We accept emails in HTML format only.
I ask a client for email files in HTML format, and they send over a jpg SCREENSHOT of the email they want to be sent out.
Client: Here’s the HTML for the email!
Me: Hi, sorry – but that isn’t an HTML file. It’s a picture of the email in jpg format. Would it be possible to get it in HTML format to make sure all your formatting is right?
Client: This is HTML! Just copy and paste it in.
Me: Unfortunately, I can’t load this file into our email system. I can’t even paste in the content since it’s an image. To get the content of the email, I’d have to type up the entire email myself.
Client: Okay, thanks! Can you have this done ASAP and have the email look 100% like the HTML file I sent? We need it to go out today.
Let me die.