Client: I can’t attach this PDF to an email. Can you make a DOC version?
Client: Actually, come over here.
He then called me over to his computer, demanding I show him where I “made it download.”
Me: Uh… you set where things download on your computer, not me.
He didn’t get it, even after a five minute conversation. He even opened Internet Explorer and asked me where I put the file.
We painstakingly went through the process of searching for a file on Windows (painstaking because as I said “bottom left corner” to direct him to the search bar, he repeatedly went to the right). Then as I showed him how to find the file hierarchy he kept demanding I stop saving downloads to parts of his computer he doesn’t go to.
Client: Well why did you make it that way! No one will ever figure that out!
While yelling this he attached the original PDF to his email and sent it out, no problem.