Client: I want a refund for my logo, I’m not happy with it.
Me: Why? You where excited a month ago when we issued it.
Client: Well my family made me choose it, I said I liked it because they liked it.
We produced 45+ prelim sketches, then 15+ refined concepts before she settled on the one she liked. THEN we had multiple revisions until it was “perfect,” and she still rejected it.
No refund was issued.