I had a second meeting with a client who had brought us on board to assist with an event.
Me: Based on this scope, we can do this for $2,500.
Client: Hmmm. That won’t work. You see, my notes from our last meeting say that you would do this for free, or for next-to-free.
Me: That doesn’t sound like something I would say. Also, we didn’t discuss price at the last meeting because you didn’t have the full scope of what you wanted.
Client: I’m known for the accuracy of my notes. Trust me, they say you will do this for free.
Me: I don’t believe that’s an accurate representation of what happened.
Client: Are you saying my notes are liars?
Me: I’m saying they don’t reflect what we discussed.
Client: My notes don’t lie. They say you will do this for free.
Spoiler alert: We didn’t do a thing for this client, and ended the discussion right there. I wonder if their notes are still lying to them, though?