— feedback on a PowerPoint being created for presentation in Hong Kong
I’m a web developer working in a small agency composed of our boss, a web designer and myself. My boss was away for the afternoon, so the calls directed to his office ended up at my phone.
Client: Hi, I had a meeting with your sales person about my website project, but I’d rather talk about it with the boss of the company.
None of me or my designer colleague do live meetings, only our boss does it.
Me: I’m sorry but he’s unavailable for the afternoon. Can you please tell me the name of the person you met ?
Client: Uh, don’t remember his name. He was a tall n***er.
Me: I see. That would be our boss.
Client: Oh? Really, he is?
Editor’s Note: The client did not call him a nagger.
This was a back-and-forth email chain I had with a French client after I sent him my quote.
Client: I am interested to work with you, but I refuse any upfront payment for something that is a pure service. Please modify your proposal accordingly.
Me: I’m sorry, but this is how I work, since fixed-price payments are not guaranteed.
Client: ”This is how I work?” The payment isn’t guaranteed, but neither is the quality of work. There is a South African designer with the same rate as yours, who accepts work without any down payment, and his portfolio is bigger than yours, and I’m also considering him a candidate. I put you on top of my list because you are French and because you are a woman. Never mind, I’ll let you work “this way” with others. I went out of my way to put you on top of my list and this is how you treat me? Such a human misery.
I quoted a potential client for some work and hadn’t heard back.
Then, I got the following email from the client’s wife, sent to her husband (with me CC’d by accident):
Client: Can’t we just get find cheap Mexican to do it for, like, 20 bucks?
My quoted price was $5000. Needless to say, I never heard back from the client again.
— feedback for a for a bakery’s caricature logo.
There was literally one model who was black.
I was working with a client and his team designing some business marketing materials. At a point in my presentation, my client stops me with this statement:
Client: This is distracting. Nobody likes these…
He stands up next to the projected screen and waves his hand over a picture of a black man talking into his phone.
Client: Those black things. Ugh, you know -
He continues waving his hand as he searches for the word.
Client: Blackberry phones. Do people even use those anymore?