Part of my work involves design and layout for basic web forms. On this particular web form, I was tasked with creating a text box so a user can supply supplemental information when giving a particular response. I created a rectangular text box (because what other shape would it be) that happened to be a little wider than it was tall. The following exchange happened over email:
Client: This looks great, but quick question, can the newly created box be made longer and not as wide? Maybe more like a rectangle?
Me: -Puzzled- Do you want it taller? It’s possible that it could be made to span more lines, but how many more would you like?
Client: Wider than taller would be my preference
Me: It’s already wider than it is tall, so I’m not sure what you wanted me to change, would you mind clarifying?
Client: Could it be shaped like a rectangle? Like this:
Me: Let me see what I can do…