I called a client to ask him if there were any adjustments to the sitemap I detailed in my proposal before we moved on to a final contract. He said that he was driving, and hadn’t looked at it yet, but that I could just read it to him and go from there. I politely declined and asked him to please read my proposal (this is a large project) and we could talk for a few minutes on Monday. He happily agreed.

 I called on Monday and asked him if he had any additions.

Client: Great! I’m ready. Now this proposal you speak of, is that in one of these emails with an attachment on it?